Privacy Policy

Introduction

This Privacy Policy explains how turbogrowth GmbH ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and German data protection laws.

turbogrowth GmbH is the data controller responsible for your personal data. Our registered office is located at Parkstraße 37, 70838 Stuttgart, Baden-Württemberg, Germany (Registration Number: HRB105137).

Data We Collect

We collect and process various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us, information we collect automatically through your use of our website, and information we may receive from third parties.

Information You Provide

• Contact information (name, email address, phone number, company name)
• Project details and requirements when you enquire about our services
• Communications you send to us via contact forms, email, or phone
• Any other information you choose to provide when contacting us

Information We Collect Automatically

• IP address and location information
• Browser type and version
• Device information and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referral source and exit pages
• Date and time of visits

How We Use Your Information

We process your personal data for various purposes based on different legal grounds. How we use your information depends on how you interact with our website and the preferences you express. We use your data for the following purposes:

• Service Provision: To respond to your enquiries, provide information about our commercial real estate development services, and communicate with you about potential projects
• Business Operations: To manage our business relationship with you, process your requests, and maintain records of our communications
• Website Improvement: To analyse website usage, improve our website functionality, and enhance user experience
• Marketing Communications: To send you relevant information about our services, with your consent where required
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Security: To protect our website, detect fraud, and ensure the security of our systems and data

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: For business communications, website analytics, and service improvement
• Consent: For marketing communications and non-essential cookies
• Contract Performance: To fulfil our obligations when providing services to you
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, including:

• Website hosting and technical service providers
• Analytics providers (such as Google Analytics)
• Email service providers for communications
• Legal and professional advisors when necessary

All third parties are required to maintain the confidentiality and security of your personal data and are prohibited from using it for any purpose other than providing services to us.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of data and the purpose for processing:

• Contact enquiries: Retained for up to 3 years after last contact
• Website analytics data: Retained for up to 26 months
• Marketing communications: Until you withdraw consent or unsubscribe
• Legal compliance data: As required by applicable laws

Your Rights

Under GDPR and German data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request information about the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security
• Incident response procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.

Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us using the following information:

You also have the right to lodge a complaint with the relevant supervisory authority if you believe we have not handled your personal data in accordance with applicable data protection laws.